Government Tools

Community Views

Represent resident needs and priorities in decision making

Community Views is a survey-based service that captures a representative and meaningful picture of community values, experiences and priorities. It provides governments and organisations with trusted insights and data to inform, monitor and evaluate a wide range of plans, policies and advocacy efforts.

Community Views

Trusted by a diverse range of organisations

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Community Views Survey

Ask better questions

The Community Views questionnaire is purpose-built for public policy, designed to uncover the values, experiences and needs that matter most to residents. It provides rich, people-centred insights to help decision makers evaluate social impact and align strategies with community expectations. Custom questions can be added to explore local priorities or emerging issues in greater depth.

Ask better questions

Community Views Survey

Statistically valid and representative survey samples

The service captures authentic and diverse perspectives from residents across locations, demographics and life stages. It delivers large, locally representative samples that reflect the broader population – not just the usual voices. This efficient, end-to-end approach removes survey bias and ensures the community’s voice can be meaningfully reflected in decision-making. 




Statistically valid and representative survey samples

Community Views reporting

Local area insights and data customised for your needs

Insights are delivered via our interactive reporting platform. Gain clear insight into community views at a local level, with data broken down by area, demographic and life stage. Explore results with ease and create custom geographies in seconds – making it simple to identify variation within communities and respond with greater precision. 

Local area insights and data customised for your needs

Community Views reporting

Compare against benchmarks and monitor change over time

Local results are presented alongside national, state and regional benchmarks – updated annually – to help distinguish place-specific issues from broader trends. The service supports annual tracking, strategic monitoring and reporting, with guidance to align insights directly to organisational goals.




Compare against benchmarks and monitor change over time

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Critical liveability topics are included in our Living in Australia annual survey

8 wks

Our Design > Collect > Report approach takes 8 weeks to deliver to you

Consolidated perspectives

Replace ad-hoc, inconsistent engagement with one credible, coordinated annual survey that delivers reliable insight year after year

Get a complete view with spatial intelligence

For expert insights into demographics, population change, economics, resourcing, housing and community sentiment, use our tools in combination to get a complete view of place

Topics

Included topics

  • Values and Experiences
  • Liveability and Future Needs
  • Health and Wellbeing
  • Finances and Economy
  • Climate and Sustainability
  • Concerns and Ideas
  • Custom Questions
  • Demography and Life-Stage

Included topics

Benefits

Easy, accurate and insightful data

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A modern approach

We offer a modern, streamlined approach to engagement—grounded in strong public policy principles and designed to deliver consistent, credible insights while saving time, resources and cost.

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National benchmarking for context

Understand whether your community’s views are specific to your local area, or part of the broader context.

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Annual updates

Check in with your community, evaluate policy impacts and identify emerging issues.

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Streamlined process and outputs

We manage the process for you, from survey collection to clear and accessible reporting, so you can focus on strategic planning and advocacy.

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Cost‑effective and representative

A Community Views subscription provides huge value at a fraction of the cost of deploying a traditional survey, while giving you a more representative picture of community sentiment and concerns.

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Policy‑ready insights

Insights are delivered through the interactive online platform, complemented by reports, workshops, video and ongoing support.

Community Views FAQs

Community Views is a survey-based service that captures a representative picture of community priorities, values and experiences, providing reliable data to support planning, advocacy and decision-making. It replaces fragmented engagement with a streamlined annual survey, offering a cost-effective, consistent and credible evidence base through an accessible online platform.

Ready to get started?

Set up your council with Community Views

If you’re interested in taking the next step, get in touch to find out how Community Views can help your organisation and community.

Use this form or reach out by phone or email.

Call us: 03 9417 2205
Email: info@id.com.au

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